We fully trust in the creative minds of the designers, but we are only satisfied when the client is! If a client is not satisfied at the end of the contest, he can decide to end the match without a winner without having to give a justification. In this case the client does not have to pay the award and the success fee. If the client has chosen a guaranteed contest in the beginning, then the 'no cure no pay' clause is not valid anymore. In that case the client has committed to choosing a winner and pays the full amount in advance. No refund is possible.